Refund Policy

Thank you for choosing PanoramicIPTV. Your satisfaction is paramount to us, and we’re committed to delivering an exceptional streaming experience. Please review our Refund Policy to understand the terms under which refunds may be applicable:

1. Subscription Refunds:

• PanoramicIPTV offers a 1-day free trial period, allowing users to explore our platform’s features and content. After the trial period ends, subscription fees are refundable for only the exceptions bellow.

2. Satisfaction Guarantee:

• We believe you’ll enjoy our service. If, within 7 days of subscribing, you find our service unsatisfactory, you may be eligible for a refund. Please contact our customer support team to discuss your concerns.

3. Technical Issues:

• In the event of substantial technical difficulties that significantly impact your ability to use our service, you may be eligible for a refund. Contact our support team with detailed information about the problem.

4. Unauthorized Transactions:

• If you notice any unauthorized transactions on your account, report them to our customer support immediately. We will investigate the matter and, upon confirmation, refund the unauthorized charges.

5. How to Request a Refund:

• To initiate a refund request, please contact our customer support team via our contact channels email/whatsApp/phone. Provide detailed information about the issue, and our team will guide you through the process.

6. Refund Processing Time:

• Refund requests are typically processed within 10 business days. However, the actual refund timeline may vary depending on your payment method and financial institution.

7. Changes to Refund Policy:

• PanoramicIPTV reserves the right to modify or update this Refund Policy at any time. Changes will be effective immediately upon posting on our website.

8. Refunds After 7 Days:

• Refund requests submitted after 7 days from the initial subscription date will  be refunded, paying only the consumed period of your subscribtion (1 Month Minimum). This policy ensures fair usage and prevents abuse of the refund process.

9. Chargebacks:

• Initiating a chargeback without contacting our customer support may result in the suspension or termination of your access. We encourage you to reach out to us first to resolve any issues.

Contact Us:

• If you have questions or concerns about our Refund Policy, please contact our customer support team at [contact@panoramiciptv.com].